On behalf of an international company operating in the retail sector, we are looking for a Shipment & Operations Specialist to join its team and support the coordination of logistics, merchandising and administrative activities related to product management, stock allocation and retail operations.

The successful candidate will play a cross-functional role, working closely with various internal and external stakeholders to ensure efficient processes, accurate data management and smooth coordination between headquarters, warehouses, retail stores and eCommerce.

RESPONSABILITIES:

• Logistics & Supply Chain: Monitor orders, shipments and delivery schedules, liaise with suppliers and logistics partners, verify import documentation and ensure timely follow-up on outstanding matters.
• Product Compliance: Collect and maintain technical and regulatory product documentation, coordinate approval processes and ensure that product labelling and compliance requirements are met for the relevant markets.
• Merchandising & Stock Management: Support stock planning and allocation across existing stores, new store openings and eCommerce, monitor product availability and coordinate replenishment activities and stock transfers.
• Reporting & Analysis: Prepare sales, stock and product availability reports, monitor operational performance indicators and support budget tracking related to imports and inventory management.
• Product Data & Pricing: Create, maintain and update product master data across company systems, implement approved pricing and promotional activities, and verify their accurate execution across sales channels.
• Retail Systems Support: Provide first-level support to retail stores for issues relating to POS systems, product data and back-office procedures, coordinating with IT teams and external service providers where necessary.
• Retail & Administrative Support: Manage store requests, coordinate the supply of operational materials and support the preparation and organisation of new store openings.
• Coordination & Process Management: Monitor ongoing activities, maintain accurate records and deadlines, and ensure effective communication and follow-up across the different departments.

REQUIREMENTS:

• Commercial or administrative education, ideally complemented by further studies in business administration, economics or management.
• Ideally 2 years of previous experience in Retail, Merchandising Administration, Stock Management, Supply Chain, Logistics Coordination or a similar back-office position.
• Excellent command of MS Office, particularly Excel, and familiarity with ERP systems, inventory management software and retail platforms.
• Strong analytical and numerical skills, combined with accuracy and attention to detail when handling data and documentation.
• Excellent organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines independently.
• Strong interpersonal and communication skills, with a collaborative and service-oriented approach.
• Good IT aptitude and the ability to quickly learn new systems and digital tools.
• Fluent in English and German.
• Familiarity with import procedures, customs documentation and product compliance regulations would be an asset.

THE OPPORTUNITY:

• Join an international and dynamic company operating in a continuously evolving retail environment.
• Take on a cross-functional role, working closely with different business departments and operational processes.
• Develop expertise in Merchandising, Logistics, Supply Chain and retail systems.
• Benefit from a flexible working arrangement, including the possibility of working from home in Switzerland, while collaborating with an international team.