{"id":8803,"date":"2023-10-10T08:57:09","date_gmt":"2023-10-10T06:57:09","guid":{"rendered":"https:\/\/sidler-sa.ch\/?post_type=job_listing&#038;p=8803"},"modified":"2024-01-01T00:45:11","modified_gmt":"2023-12-31T23:45:11","slug":"customer-service-jewelry-luxury-brand-mendrisio","status":"expired","type":"job_listing","link":"https:\/\/sidler-sa.ch\/it?post_type=job_listing&p=8803","title":{"rendered":"CUSTOMER SERVICE \/ JEWELRY LUXURY BRAND \/ MENDRISIO"},"content":{"rendered":"<p>On behalf of our esteemed Customer, Luxury jewelry Brand, We are recruiting the following profile:<\/p>\n<p><b>CUSTOMER SERVICE \/ JEWELRY LUXURY BRAND\/ MENDRISIO<\/b><\/p>\n<p><i><b>Duties and Responsabilities:<\/b><\/i><\/p>\n<ul>\n<li>Answering questions about a company\u2019s products or services<\/li>\n<li>Processing orders and transactions<\/li>\n<li>Resolving issues and troubleshooting technical problems<\/li>\n<li>Delivering information about a company\u2019s offerings<\/li>\n<li>Providing proactive customer outreach<\/li>\n<li>Handling customer complaints<\/li>\n<li>Collecting and analyzing customer feedback<\/li>\n<li>Responding to customer reviews<\/li>\n<li>Developing and documenting knowledge into helpful content<\/li>\n<li>Tracking customer service KPIs and metrics<\/li>\n<\/ul>\n<p><i><b>The ideal candidate will have the following skills, knowledges and experience:<\/b><\/i><\/p>\n<ul>\n<li>At least 2-3 years of experience in Customer Service activities in luxury field;<\/li>\n<li>Fluent Italian and English is required;<\/li>\n<li>Strong communication and interpersonal skills;<\/li>\n<li>Professionalism and outgoing personality with positive, smart and proactive attitude;<\/li>\n<li>Good IT skills;<\/li>\n<li>Customer oriented;<\/li>\n<li>Multi \u2013 tasking abilities.<\/li>\n<\/ul>\n","protected":false},"author":9,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Mendrisio","_application":"application3@sidler-sa.ch","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_job_grid_image":"","is_private":"0","_job_desc":"","_job_level":"","_job_experience":"","_job_company_name":"","_job_content":"","_custom_apply_link":"0","_apply_link_type":"","_apply_link_text":"","_apply_link_email":"","_apply_form_link":""},"job-categories":[49],"job-types":[2],"ctrljm_skill":[],"job_listing_tag":[],"class_list":{"0":"post-8803","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"no-post-thumbnail","6":"pt-10","8":"job-type-fashion","9":"job_position_filled"},"_links":{"self":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-listings\/8803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/users\/9"}],"wp:attachment":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/media?parent=8803"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-categories?post=8803"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-types?post=8803"},{"taxonomy":"ctrljm_skill","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/ctrljm_skill?post=8803"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job_listing_tag?post=8803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}