{"id":38724,"date":"2026-11-02T17:42:56","date_gmt":"2026-11-02T16:42:56","guid":{"rendered":"https:\/\/sidler-sa.ch\/?post_type=job_listing&#038;p=38724"},"modified":"2026-11-02T17:42:58","modified_gmt":"2026-11-02T16:42:58","slug":"crm-manager-iberia-greece-high-luxury-brand-madrid","status":"publish","type":"job_listing","link":"https:\/\/sidler-sa.ch\/it\/offerta-lavoro\/crm-manager-iberia-greece-high-luxury-brand-madrid","title":{"rendered":"CRM MANAGER \u2013 IBERIA &amp; GREECE \/ HIGH LUXURY BRAND \/ MADRID"},"content":{"rendered":"<p>On behalf of a prestigious high luxury brand, we are recruiting the following profile:<\/p>\n<p><strong>CRM MANAGER \u2013 IBERIA &amp; GREECE \/ HIGH LUXURY BRAND \/ MADRID<\/strong><\/p>\n<p><em>Responsibilities:<\/em><\/p>\n<ul>\n<li>Develop and implement CRM and clienteling strategies across Spain, Portugal and Greece, ensuring consistency with the brand&#8217;s global objectives.<\/li>\n<li>Monitor and analyse clienteling KPIs and performance across the three markets, identifying trends, opportunities and areas for improvement.<\/li>\n<li>Drive initiatives aimed at strengthening client relationships, increasing customer loyalty and maximising client lifetime value.<\/li>\n<li>Work closely with boutique teams to develop and implement effective clienteling activities and ensure consistent execution across markets.<\/li>\n<li>Support and engage retail teams in the adoption of CRM tools, clienteling practices and customer engagement initiatives.<\/li>\n<li>Coordinate CRM activities, campaigns and clienteling initiatives across the region, ensuring effective planning and execution.<\/li>\n<li>Visit boutiques across the three markets to support teams on the ground, share best practices and monitor implementation.<\/li>\n<li>Participate in client events and other relevant initiatives aimed at enhancing customer engagement and brand loyalty.<\/li>\n<\/ul>\n<p><em>The ideal candidate will have the following skills, knowledge and experience:<\/em><\/p>\n<ul>\n<li>Excellent command of English and Spanish, both mandatory.<\/li>\n<li>Previous experience in CRM, clienteling or customer relationship management, preferably within the luxury industry.<\/li>\n<li>Strong analytical skills and confidence in working with KPIs and performance metrics.<\/li>\n<li>Excellent organisational and planning skills, with the ability to independently manage multiple markets.<\/li>\n<li>Strong interpersonal and communication skills, with the ability to collaborate effectively with boutique and retail teams.<\/li>\n<li>Business-driven mindset, proactive approach and strong focus on client engagement and commercial performance.<\/li>\n<li>Willingness to travel extensively across Spain, Portugal and Greece.<\/li>\n<\/ul>\n","protected":false},"author":163,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Madrid","_application":"app3@sidler-sa.ch","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_job_grid_image":"","is_private":"0","_job_desc":"","_job_level":"","_job_experience":"","_job_company_name":"sidler-fashion","_job_content":"","_custom_apply_link":"0","_apply_link_type":"","_apply_link_text":"","_apply_link_email":"","_apply_form_link":"","_members_access_role":[],"_members_access_error":""},"job-categories":[261],"job-types":[2],"ctrljm_skill":[83,189,207],"job_listing_tag":[],"class_list":["post-38724","job_listing","type-job_listing","status-publish","hentry","ctrljm_skill-en","ctrljm_skill-fashion","ctrljm_skill-retail","no-post-thumbnail","pt-10","job-type-fashion"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-listings\/38724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/users\/163"}],"wp:attachment":[{"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/media?parent=38724"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-categories?post=38724"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job-types?post=38724"},{"taxonomy":"ctrljm_skill","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/ctrljm_skill?post=38724"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/sidler-sa.ch\/it\/wp-json\/wp\/v2\/job_listing_tag?post=38724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}